Omni Insurance Group - Got a new car couldn’t take it home
I wanted to get my new car under my Insurance but not one person was available And I couldn’t get in online ! So now I have to wait until Monday to get my new car !
Omni Insurance Group - Worst service ever had employees pitiful
I've been rear-ended by someone with Omni insurance my truck has been done for 2 days it's going to sit over the weekend so it's 4 days it's been done cannot get anybody to respond the adjuster's been off 10 days his name is Brian gustus
Trying to submit a glass claim since yesterday 7/5/18 was on the phone for 2 hours waiting then it tells me thanks our office is now close call back on working hours so why does it say that there claims department is 24hrs??...Call back today 7/6/18 @ 8:30 was in the...Read more
I am an independent agent. One of my clients had an accident which a Omni Indemnity Company insured was at fault. As always I as an agent help file the claims for my insured, take time to explain steps of claims and then have them call me back if they have any...Read more
I didn't like
- Claims service
Omni Insurance Group - Pay insurance
Every one i call if answer they give different. Number and its complete run around
Omni Insurance Group - PISSED
No one was able to transfer me to the right person complete confusion!!!!
Omni Insurance Group - Customer Service
Im writing this because I have plenty of time as I am on hold again. First time on hold was 56 minutes. When I finally spoke with someone she hung up after asking my phone number. So Im on hold again. I was going to add my sons car to my insurance but now Im cancelling my policy. Ridiculous customer service. Yup still on hold. Guess they figure people have 2 hours to wait for help
endless wait time on phone, agents call back and give a different phone number to try. online claim filing not working. service just really stinks, can't get any answers! customer service only gives a different phone number to try, this is a nightmare! endless phone...Read more
Omni Insurance Group - Claim
Accident with one of your clients
Your insured was involved in an accident on 3/19/18 and I need a claim number to put on the invoice to submit to you. Accident occurred on SR 981 Belle Vernon PA. I cannot get through to your 800 number after multiple tries.Your insured was involved in an accident on...Read more
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