Product: Omni Insurance Group Customer Care Clear all filters (6 of 6 reviews match)
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Omni Insurance Group - So upset!! I feel like this is a scam!!

I have been waiting for 3 weeks for a phone call! Every time I call I'm on hold for a long time and they toward me to a voicemail and I leave all of these voicmails with no call back!!!!!! Meanwhile my car is wrecked! Sooo upset
1.0
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Diversity of Products or Services
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Omni Insurance Group Customer Care
#1102286
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Omni Insurance Group - Claims

I was involved in an accident on June 30, and been trying to get my car fixed as of today I still having hear anything from them..car still in shop waiting on them to check out the car.they don't call you or call you back..their are rude .
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Omni Insurance Group Customer Care
#1075757
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I was in a drive by shooting while sitting in my car on 8/21/16 it is now 11/14/16 and omni is still talking bout they are still investigating liability but they fixed the car in September they have the police report right in front of them and still wont cut the check...
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1.0
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Omni Insurance Group Customer Care
#954494
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Omni Insurance Group Customer Care Review

I have this insurance . i got into accident almost a week ago and still havent heard anthing from anyone. I will be talking to lawyer an reporting you to bbb
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Omni Insurance Group Customer Care
#904945
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Hit by someone insured by Omni, they have put me on hold for over an hour each time I have called, played us around in a huge way, will not return our calls Agent (Andrea Guyton Ext 3132/ supervisor Kesha Robertson Ext 3462/ Director Laura Roos Ext 8661) They are...
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Anonymous
Anonymous

How did you get ahold of them i am going threw same thing

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Omni Insurance Group Customer Care
#901597
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The worst customer service I ever had their fast acting in taking a payment but to answer your call or returning one
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Anonymous
Anonymous

Yes yes yes, this company is the worst insurance company that I've ever dealt with, ice never been so humiliated in all my life, I was in a car wreck in May and their client w...

1.0
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Omni Insurance Group Customer Care
#854744
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