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This company is a joke. The person over my claim (Gail Scurry) was very rude.

Even before that, the accident happened over a month when their insuree backed into my car. I am still in the process of getting things handled. They do not return calls nor do they communicate well with the repair shops. They sent a check to the wrong address and my car couldnt be released until so.

Further more, im left without any car because they wouldnt cover the rental.

An Overall mess. I am very upset and beyond fustrated.

Product or Service Mentioned: Omni Insurance Group Auto Claim.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Sep 16, 2016.
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Kansas City, Missouri, United States #1217591

Have you had any better luck? I can't even get an answer to see if she has insurance.

Tells me it's pending. Exactly what does that mean?

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